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Exchange/Returns
We are happy to offer a 7-day return policy for unused and unworn items that still have the tags attached. We also offer a Refund within 15 Days of requesting for the return. (With online refund for Online Payments/Store credit for COD Payments only)
Subsequent to this, your package will be picked up by our courier partner at no extra cost to you within 3-5 business days.
Once the item is picked up, we will credit the amount of that item as STORE CREDIT in your account (if you have created one) or we can do online refund within 15 business days, depending on the option selected by you while placing your order.
Pls note: We are currently not accepting any return requests for international orders.
Cancellation & Returns
Can I cancel an order?
Cancellations are possible only until the order is dispatched from us. Please mail us at shop@glamandglitzs.com for any assistance. Please note that no cancellation will be allowed once any product of the order is shipped.
What is your returns policy?
Each and every product (Jewelry) of Glam and Glitzs is exclusive and handpicked and hence the chances of a bad quality/defective product is almost nil. We get the jewellery manufactured and only then put it up for picture and sale so to make sure our customers receive exactly what they see on the website
Hence there are strictly NO REFUNDS
EXCHANGE POLICY.
1) Exchanges will be accepted only if the product is completely damaged in transit or completely different from what was ordered. The customer should inform us of the issue within 5 days of the receipt of the product for us to accept the exchange. For Minor colour, design variations, in the products from the photograph shared on the website it would NOT be eligible for a exchange. We will dispatch the order ONLY if we have got the same product as ordered by you else we will NOT ship the order.